Terms of Service
Information and Policies

Ordering Methods    General Shipping Information     Return/Exchange Policy      Statement/Disclaimer

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Ordering Methods
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Online
Use our online shopping cart to
quickly & easily order any item
listed on our website.
 
We accept all major credit cards
and PayPal.
 Online
1) Locate the item you wish to purchase from the list.
 
2) Click the "BUY" button located next to the item price.
 
3) Click the "Continue Shopping" button to go back to
the product page and select another item. Items can be
removed and/or quantities adjusted as needed on the
shopping cart page. You must click the "Update" button
to implement your changes.
 
4) Click the "Checkout" button to complete your order.
 
Mail-in
Use this method if you prefer to
submit an order by mail.
 
 		 Mail-in
1) Locate the item you wish to purchase from the list.
 
2) Click the "BUY" button located next to the item price.
 
3) If more that one item is being purchased, click the
"Continue Shopping" button to go back to the product
page and select another item. Items can be removed
and/or quantities adjusted right on the shopping cart
page. You must click the "Update" button to save the
changes you made.
 
4) Once the cart contains all the items you intend to
order, the total will be shown at the bottom of the
amount column. Print the shopping cart page by right
clicking anywhere on the page and selecting "print"
from the gray dialog box that appears.
 
5) Mail the printed shopping cart page along with your
payment to the following address:
 
TonerKits
280 Tamworth Dr
Taylor, PA 18517-1019
 
We prefer payment by US POSTAL MONEY ORDER.
Please be sure to include your shipping and email
addresses on your order. Postal money orders clear
the same day as received. Non-postal money orders
and checks must clear before we ship. That usually
takes 3~5 business days. All checks and money
should be made payable to "TonerKits".
 
International Customers
1) Your phone number is required if shipping to a
    post office box.
 
2) Since our prices are in US Dollars, you must write
    "US Dollars" beside the amount on your check or
    money order. Our bank will convert the funds to the
    appropriate currency when the payment is processed.
 
 
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General Shipping Information
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The US Postal Service is used to ship most orders except for instances where the weight of the order is great enough to make shipping via a parcel carrier more feasible. Customers using a post office box (PO Box or POB) should also have their street address listed as part of the overall shipping address in order to accommodate all carriers. A shipping confirmation is sent by email when the order has been shipped.

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Return/Exchange Policy
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Unopened and undamaged items may be returned for refund or exchange
if returned within 30 days of receipt.

The buyer is responsible for returning the item at their own expense.

A 20% restocking fee will be charged on all returned items.

Our shipping and handling costs will be deducted from refunds for returned items.

Original shipping and handling costs for exchanged items will be added to the cost
of the replacement item and the balance (if any) due before shipping. Credits (if any)
will be refunded at the time of shipping. Shipping of the replacement item is free.

Please contact us for authorization before returning an item.

Customer Support

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Statement/Disclaimer
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Although a great deal of effort is made to provide the most complete and accurate information and the highest quality products compatible for use with the cartridges for which they are intended, TonerKits makes no guarantee, either expressed or implied, with respect to the degree of success any User will achieve from the use of the information we provide or of the products we sell. Furthermore, TonerKits accepts no fault or responsibility for any result obtained from the use of the information we provide or of the products we sell. Nor does TonerKits accept responsibility for any errors or omissions or for the outcome resulting from such errors or omissions in the information we provide. Any User, of the information provided by TonerKits or of the products sold by TonerKits for any purpose, shall consider their use to be at their own risk and themselves solely responsible for the results obtained by their use of that information or of those products.

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